Privacy / Ordering Online & Store Policies
This site may contain links to other websites or pages. If you link to another website, this policy will not apply to your use and activities on those other websites. Please read the Privacy Policies posted on those websites. We shall have no responsibility or liability for your visitation to those websites.
Any information provided by a website visitor is held strictly confidential by Turning Point Publications, LLC, it's authorized agents, strategic partners, and financial service providers, and will not be sold, rented, leased, or otherwise made available to any other organization or business.
information collected by or submitted to Turning Point Publications, LLC.
If children want to view our site, we suggest they view it with a parent. If we learn that a child has provided personal information to the site, we will promptly remove such information. Ordering services and/or products are strictly limited to adults.
Privacy of On-line Personal Information
No personal information obtained on-line is released outside of the family of Turning Point Publications, LLC or its authorized agents, except with the customer's permission, as required by law, for safety reasons, or to survey customer satisfaction, under nondisclosure protection. We use the information provided when placing an order to complete that order. We do not share that information with outside parties except as necessary to fulfill the on-line order (e.g., providing the "ship to" address to our shipper.) We may also use that information to offer other products or services of interest. We do not sell, rent, lease, or make available, customer information to any outside party.
Use of Customer Information
Information collected on-line, including those who place an order on-line, may be used by Turning Point Publications, LLC or by an authorized agent to inform the user about services and products of potential interest. Customers might be contacted by telephone, direct mail or e-mail to keep them up-to-date on new products and services offered by Turning Point Publications, LLC or an authorized agent.
To prevent unauthorized access,
maintain data accuracy and ensure only appropriate use of information,
appropriate physical, electronic and managerial safeguards have been
established to secure the information collected on-line.
CREDIT CARD INFORMATION IS NEVER
STORED ON ANY COMPUTER IN OUR FACILITY.
Discounts & Promotions
To qualify for a promotion you must place your order during the promotional period and include the coupon number at the time you place your order. The discount offer cannot be combined with any other promotions or discounts. Qualifying purchases exclude custom quoted orders, orders already in production, postage, shipping and sales tax.
If you are a tax exempt agency or a retailer, you must be sure to either call us to process your order OR be sure to enter (at the time you place your order) the access user code that we will provide you or you will be charged Sales Tax. It is the customer's responsibility to carefully review order prior to processing. Any order that displays tax being charged during check-out will not be refunded or credited back. If you have any questions please contact our Billing Department prior to completing an order.
Accuracy of Specifications
Return / Refund Policy
No refunds are offered on books, plays, CDs/DVDs, cassette tapes purchased; however, exchanges for the exact same item(s) are permitted on all the above.
Shipping charges will not be refunded unless lost by shipper. When approved for return, returned products must be in absolutely new and unused condition for refund or exchange. Should your print job contain manufacturing errors and/or defects, we will rerun and ship the job at no charge. Note: Turning Point Publications, LLC reserves the exclusive right to judge what a manufacturing error and defect is.
If you need assistance call us at 919-778-5203
Complete Contact Form on Home Page to send us an inquiry or comments about this website, our services or products.
Mail to: Turning Point Publications, 6025 Stage Rd, Ste 42-261, Bartlett, TN 38134.
Copyright © 2000-2011, Turning Point Publications, LLC
Last modified: 09/12/11
We close annually in the month of May and December 1 - January 6
Orders are still processed. Plays are processed 365 days/year and within seconds of receipt of your payment. Books/CDs , etc are processed Mondays -Thursdays
We respect your privacy. Any information provided by a website visitor is held strictly confidential by Turning Point Publications, LLC, it's authorized agents, strategic partners, and financial service providers, and will not be sold, rented, leased, or otherwise made available to any other organization or business.